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At The Boat House Hyderabad, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we’re here to help. Please read this policy carefully to understand your rights and options.
We offer refunds on eligible items within 30 days of the purchase date. To be eligible for a refund, your item must be unused, in the same condition that you received it, and in its original packaging. You will also need to provide proof of purchase.
Once we receive your returned item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you wish to return an item for any reason other than a defect or damage, you may do so within 14 days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it, with its original packaging intact.
To initiate a return, please contact us at the following: